2 dolls damaged, reported and got a replacement and the same 2 dolls were damaged. Got credit note. Really disappointed with item, however customer service 2nd to none
Can't say much about the product (our daughter loves it!), but the customer service was excellent! We had issues with the original order, sent an email with our concerns and receive a prompt reply and quick replacement, no questions asked. When the second order arrived, Juan even sent instructions for opening properly to ensure we didn't experience the same issue again. Loved the personal attention and concern!
The nesting dolls figurine is by far the worst quality product I've bought this year, and to have it from Critical Role team is that much more surprising. The seams are poorly cut, the print has numerous issues, the surface is scuffed. All in all I really didn't appreciate the purchase and am returning it.
This should be taken down and revisited until they can make this a product worthy their name and other items on the store
I really do hate to write a bad review because I love these guys (Critical Roll) and have ordered many things from their shop in the past and have never been disappointed before but these Nesting Dolls are not good guys. Made from very very cheap materials, the fit is so tight that I honestly was really worried that I was going to break them when I tried to open them and they are super thin so you could easily crush them with just one hand. And the paint jobs are sloppy and don't even line up, just all around a cheap and poorly made product that has way to high of a price tag on them. I really hope that they look over and take these reviews seriously and redo these Nesting Dolls, maybe even find a different vender to make and supply them, because they are a super cute idea but were poorly executed.
A classic product